I'm Phil Young, a global corporate education consultant based in New York. I design and deliver corporate education programs in finance, strategy and marketing. I have over 25 years of experience doing this for companies all over the world. Reach me at philyoung582@gmail.com
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SEATS ARE GREAT„, BUT SO IS SERVICE!

Airlines spend billions of dollars in research and development to improve and refine their seating in business and first class.  Seating is one of the few key ways that an airline can differentiate itself from its competition.  Moreover business and first class tickets of course command the highest profit margin.  According to a recent article in the New York Times, the manufacturing of each business class seat can cost up to $80,000.  It could cost up to $250,000 to build a first class seat…. Now if only some of these airlines (particularly certain U.S.-based ones) could only offer flight service that is consistently excellent in all classes of service! 

In any case, check out this recent article from Fast Company…. 

*****************************************Py

fastcompany:

JetBlue unveils first-ever business class "suite seat" with sliding door

All the seats will have a massage function, cushions that inflate to your desired firmness, aisle access, and 15-inch widescreen TVs. Initially they will fly just two routes, JFK-LAX and JFK-SFO.”

  1. shu-sdk reblogged this from fastcompany
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  9. memos-and-musings reblogged this from fastcompany and added:
    My next flight to SFO just got more comfortable.
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  11. philipkyoung reblogged this from fastcompany and added:
    SEATS ARE GREAT„, BUT SO IS SERVICE! Airlines spend billions of dollars in research and development to improve and...
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  16. angelmedina reblogged this from fastcompany and added:
    JFK to LA… That might work!
  17. shesthatfitnessfreak reblogged this from fastcompany